RETURNS & EXCHANGES.
Fit matters. If they don't feel right, send them back within 30 days for a full refund or exchange.
30-DAY FIT GUARANTEE
Try them on. If they don't fit right, send them back for a refund or exchange — no questions asked.
FREE US EXCHANGES
Wrong size? Wrong color? Exchanges within the US ship free both ways.
REAL SUPPORT
Email returns@magbriefs.com and get a response from an actual person within one business day.
HOW IT WORKS.
EMAIL US
Send your order number and reason for return to returns@magbriefs.com within 30 days of delivery.
SHIP IT BACK
We'll email you a prepaid US return label. Pack the pair in its original packaging and drop it at any USPS location.
GET REFUNDED
Once your return is received and inspected (2–4 business days), your refund posts to the original payment method within 5–10 business days.
RETURN CONDITIONS
Pairs must be unworn, unwashed, and returned with original packaging and tags. For hygiene reasons, worn or washed items cannot be returned unless they arrived defective.
EXCHANGES
Prefer a different size or color? Note it in your return email and we'll ship the replacement as soon as your original pair is scanned by USPS — no waiting for the full return cycle.
DEFECTIVE OR INCORRECT ITEMS
If your order arrives defective or you received the wrong item, email support@magbriefs.com within 14 days with your order number and a photo. We'll replace it and cover all shipping.
FINAL SALE
Items marked FINAL SALE at checkout (typically clearance or last-chance sizes) cannot be returned or exchanged. This will always be clearly labeled before you buy.
INTERNATIONAL RETURNS
International customers are welcome to return unworn items within 30 days, but return shipping is the customer's responsibility. Contact us at returns@magbriefs.com to start the process.
REFUND TIMING
Once we receive and inspect your return, your refund is issued within 2–4 business days. Depending on your bank, it may take an additional 5–10 business days to appear on your statement.